Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, register for camps, or contact us for support.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

3. Information Sharing

We do not sell your personal information. We may share information with service providers who assist in our operations, or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access or disclosure.

5. Cookies & Tracking Technologies

We use cookies to keep you signed in, protect against bots, and — with your consent — to monitor errors and performance. Cookies fall into two categories:

• Essential — required for authentication, security, and storing your cookie preferences.
• Analytics — used for error replay and performance monitoring via Sentry, only when you opt in.

For a full list of cookies, see our Cookie Policy. You can manage your preferences at any time using the cookie banner or the "Cookie Preferences" link in the footer.

6. Third-Party Services

We rely on the following third-party services to operate Tenpo. Each may process personal data on our behalf:

• Supabase — authentication and database. Privacy Policy
• Sentry — error tracking and session replay (only with analytics consent). Privacy Policy
• Cloudflare — security, CDN, and CAPTCHA. Privacy Policy
• Stripe — payment processing. Privacy Policy
• Google Maps — location services on academy and event pages. Privacy Policy

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

GDPR (EU/EEA): Right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

CCPA/CPRA (California): Right to know what personal information is collected, right to delete, right to opt out, and right to non-discrimination. We do not sell your personal information.

To exercise any of these rights, please contact us at support@tenpo.com.

8. Data Retention

• Account data — kept while your account is active and deleted upon request.
• Cookie consent preferences — retained for 6 months.
• Error and performance logs (Sentry) — retained for 90 days.

9. International Data Transfers

Your data may be processed in the United States through our service providers, including Supabase (AWS), Vercel, Sentry, and Stripe. We ensure appropriate safeguards are in place to protect your data during any international transfer.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@tenpo.com.